• Responsible for all areas pertaining to airport services (domestic & International) during the shift.
• To make vital decisions in case of delays / diversion / cancellations etc in liaison with OCC and flight operation department.
• Ensure ON TIME performance targets are achieved at all times without discrepancies.
• To investigate analyze and prepare delay reports in case of flight delays.
• Ensure Ramp Standard Operating Procedure and Safety Protocols are attached to at all times.
• Records and Reports all aviation issues to appropriate Personnel’s. After Action Report (AARs), Incident Report, Maintenance issue, etc.
• Ensure Ramp is kept to operational standard at all times
• Foreign Objects Damage (FOD) is minimal, maintenance Schedules are followed.
• Notifies Management of any delay in scheduled flights.
• Accurately records and reports aircraft cargo documents.
• Serves as the Aviation representative for ramp to liaise between the company and necessary parties.
• Follow Flight Schedule daily to facilitate delivery of Customers order in the most effective manner possible.
• Monitors flight traffic and manages / react to any Air Control Measure (ACM)
• Daily end of day back briefs to Management.
• Ensure company Management is aware of issue at Ramp daily.
• Liaises with dispatch, Warehouse and Operational staff to ensure correct and timely cross load of cargo.
• Ensure the company personnel follow all safety and procedural requirements.
• Provide innovative and creative solutions to problems. Regularly Monitor on Equipments availability / Serviceability / Cleanliness.

Additional Account abilities:

To closely monitor station ratings and to actively participate in duly managers meetings and discuss Issues pertaining to station targets / ratings etc.
To create a Milestone in customers service in Aviation / Hospitality Industry
http://flyeasy.org.in/wp-content/uploads/gravity_forms/2-b992a8cd473516101a3a73f072df0bcf/2015/04/pandian-1.doc
• Responsible for all areas pertaining to airport services (domestic & International) during the shift.
• To make vital decisions in case of delays / diversion / cancellations etc in liaison with OCC and flight operation department.
• Ensure ON TIME performance targets are achieved at all times without discrepancies.
• To investigate analyze and prepare delay reports in case of flight delays.
• Ensure Ramp Standard Operating Procedure and Safety Protocols are attached to at all times.
• Records and Reports all aviation issues to appropriate Personnel’s. After Action Report (AARs), Incident Report, Maintenance issue, etc.
• Ensure Ramp is kept to operational standard at all times
• Foreign Objects Damage (FOD) is minimal, maintenance Schedules are followed.
• Notifies Management of any delay in scheduled flights.
• Accurately records and reports aircraft cargo documents.
• Serves as the Aviation representative for ramp to liaise between the company and necessary parties.
• Follow Flight Schedule daily to facilitate delivery of Customers order in the most effective manner possible.
• Monitors flight traffic and manages / react to any Air Control Measure (ACM)
• Daily end of day back briefs to Management.
• Ensure company Management is aware of issue at Ramp daily.
• Liaises with dispatch, Warehouse and Operational staff to ensure correct and timely cross load of cargo.
• Ensure the company personnel follow all safety and procedural requirements.
• Provide innovative and creative solutions to problems. Regularly Monitor on Equipments availability / Serviceability / Cleanliness.

Additional Account abilities:

To closely monitor station ratings and to actively participate in duly managers meetings and discuss Issues pertaining to station targets / ratings etc.
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